About Your First Visit
When you arrive we will ask you to fill out a form with your personal
details - including your medical history. You can download this form
in PDF format to fill in at home if you prefer - otherwise a copy will
be given to you on arrival.
Please see the Contact Us page for our location map. Parking is
provided adjacent to Chemist Warehouse - just walk along the front of
the building, as our entrance faces onto Hampstead Rd.
We will reconfirm your appointment 24 hours prior. Other people may
be on a waiting list to see a dentist, so we ask that you let us know
as far in advance if you need to change your appointment.
Patient form
If you are making an appointment with us, why not print out the Patient Information Form (available in a PDF format on this page) and bring it with you. If you are arriving without the form pre-filled, please arrive 10 mins before your appointment time to allow you time to complete the forms.
If you would like a coffee (espresso, latte or cappuccino), a hot chocolate or cup of tea before or after seeing the dentist, let our friendly staff know. If your "driver" or companion wishes to join you in the treatment room, we are happy to oblige - however they can also choose to relax with a coffee and the latest magazines in the patient lounge - just ask us.
Our magazines are fresh and vibrant, and so interesting that you will want to steal them. We guarantee there are no 3 month (or 3 year old) copies of New Idea to be found here..... just exciting, interesting magazines that will fill those couple of minutes before your appointment.
Select your preferred music to play during your treatment, from Contemporary, Rock, Pop, Classical, Musicals or "Spa Relaxation", with music tailored to your taste playing during your treatment. Or if you have your iPod with you, we can pop on your own favourite tunes for you. Just let us know your preference in music when you arrive for your appointment.
The dentist will go over your medical history. You will then receive a complete examination of your teeth, gums and oral tissues. We have a Digital Xray to take instant images of any areas that need investigation (without the usual waiting, or need for harmful chemicals). We also have an intra-oral camera, which can display the images on a screen in front of you, to help you understand the issues the dentist will discuss with you. While our dentist is a very good communicator, do feel free to ask anything that comes to mind so that you are at ease about your suggested treatment plan.
The latest technology we use ensure that the visit to the dentist will be as gentle as possible.
After your treatment, you can freshen up at our “Refresh Station”, before seeing our friendly team in reception to finalise your account. Our reception team and dentist can assist with a finance plan for major treatment – either cash, Eftpos or Credit Card on an appointment by appointment basis, by instalments, or with CareCredit. Visa, Mastercard and Amex are accepted. Payment is always due at the time of provision of the service, and we expect you to settle in full at the conclusion of your appointment with us.
We are preferred providers with HBA (Members First), MBF (MemberCare), HCF (Oral Care Partner), Australian Unity (Dentacare), Noble Dentist and many others. We are also a Members Choice provider with Medibank Private. With these funds you get full advantage of the lower contracted fees that their members enjoy. All other health funds we can simply swipe your card so you can claim your available rebate based on your membership level, and you only need to pay the gap (if any).
For larger treatment plans, Care Credit is available. Offered by GE Money, Care Credit offers a variety of plans - from Interest Free (up to 18 months) or a longer term payment option (up to 3 years, at 12.9% interest currently). We can assist with the application process if you are interested in utilising this service. You can check the various options available, and see how much your repayments would be, online at www.carecredit.com.au/estimate.htm .
We aim to have our dentists ready to see you at your appointment time - and barring unforseen circumstances this is usually the case. To make your visit with us (and that of other patients after you), we ask that our patients arrive 5 - 10 mins before the appointment time given, and give us at least 24 hours notice should you fall ill. Please also understand that as our doctors are popular, it may be several weeks until we can re-schedule an appointment. While we will do our best to accommodate your schedule and work commitments, we do need to carry out certain procedures at specific times of the day (for example where impressions for intricate technical work need to be taken by courier to the technician, and cannot sit overnight). We can arrange a certificate of attendance (sick certificate) for work for dental appointments on request.
If you would like a coffee (espresso, latte or cappuccino), a hot chocolate or cup of tea before or after seeing the dentist, let our friendly staff know. If your "driver" or companion wishes to join you in the treatment room, we are happy to oblige - however they can also choose to relax with a coffee and the latest magazines in the patient lounge - just ask us.
Our magazines are fresh and vibrant, and so interesting that you will want to steal them. We guarantee there are no 3 month (or 3 year old) copies of New Idea to be found here..... just exciting, interesting magazines that will fill those couple of minutes before your appointment.
Select your preferred music to play during your treatment, from Contemporary, Rock, Pop, Classical, Musicals or "Spa Relaxation", with music tailored to your taste playing during your treatment. Or if you have your iPod with you, we can pop on your own favourite tunes for you. Just let us know your preference in music when you arrive for your appointment.
The dentist will go over your medical history. You will then receive a complete examination of your teeth, gums and oral tissues. We have a Digital Xray to take instant images of any areas that need investigation (without the usual waiting, or need for harmful chemicals). We also have an intra-oral camera, which can display the images on a screen in front of you, to help you understand the issues the dentist will discuss with you. While our dentist is a very good communicator, do feel free to ask anything that comes to mind so that you are at ease about your suggested treatment plan.
The latest technology we use ensure that the visit to the dentist will be as gentle as possible.
After your treatment, you can freshen up at our “Refresh Station”, before seeing our friendly team in reception to finalise your account. Our reception team and dentist can assist with a finance plan for major treatment – either cash, Eftpos or Credit Card on an appointment by appointment basis, by instalments, or with CareCredit. Visa, Mastercard and Amex are accepted. Payment is always due at the time of provision of the service, and we expect you to settle in full at the conclusion of your appointment with us.
We are preferred providers with HBA (Members First), MBF (MemberCare), HCF (Oral Care Partner), Australian Unity (Dentacare), Noble Dentist and many others. We are also a Members Choice provider with Medibank Private. With these funds you get full advantage of the lower contracted fees that their members enjoy. All other health funds we can simply swipe your card so you can claim your available rebate based on your membership level, and you only need to pay the gap (if any).
For larger treatment plans, Care Credit is available. Offered by GE Money, Care Credit offers a variety of plans - from Interest Free (up to 18 months) or a longer term payment option (up to 3 years, at 12.9% interest currently). We can assist with the application process if you are interested in utilising this service. You can check the various options available, and see how much your repayments would be, online at www.carecredit.com.au/estimate.htm .
We aim to have our dentists ready to see you at your appointment time - and barring unforseen circumstances this is usually the case. To make your visit with us (and that of other patients after you), we ask that our patients arrive 5 - 10 mins before the appointment time given, and give us at least 24 hours notice should you fall ill. Please also understand that as our doctors are popular, it may be several weeks until we can re-schedule an appointment. While we will do our best to accommodate your schedule and work commitments, we do need to carry out certain procedures at specific times of the day (for example where impressions for intricate technical work need to be taken by courier to the technician, and cannot sit overnight). We can arrange a certificate of attendance (sick certificate) for work for dental appointments on request.
Finding us is easy. Hampstead Rd runs from Ballarat Rd (Churchill St / Ashley St intersection) through to Highpoint Shopping Centre. We are situated on the corner of Hampstead Rd and Emu Rd. Park near the Chemist Warehouse, and then walk around the front corner of the building. Our reception faces onto Hampstead Rd (the main road). Parking is plentiful and free. There is a map of our location on our Contact Us page.
There is a bus stop right out front of the clinic, and another bus stop in Emu Rd (just 150m from us). Bus numbers 215, 406, 408 and 410 service these 2 stops.
Tram number 82 (which runs from Footscray Station to Moonee Ponds) stops about 700 meters from our clinic (stop # 50 is at the intersection of Williamsons Rd and Wests Rd).
Tram number 57 (Maribyrnong to corner of Elizabeth St and Flinders St) is also an option, however stop # 48 (corner of Wests Rd and Raleigh Rd) is about 900m from our clinic (along Wests Rd, and then veer right into Hampstead).
You can check timetables for public transport at www.metlinkmelbourne.com.au
If you have any questions about what to expect when you visit us for your consultation, do feel free to call or email.
images courtesy of Your Health Central www.yourhealthcentral.com.au
to see 360 degree views of our clinic, go to http://www.yourhealthcentral.com.au/cms-dentistry/hampstead-dental-maidstone/index.phps and click on the TAKE A TOUR links.
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